Privacy Policy

We may collect information that you provide directly to us, including when you fill out a contact or assessment form, message us on WhatsApp, email us, visit our office, or speak with a counselor.

• Full name and contact details (email, phone, WhatsApp number)
• Preferred study destination, academic background, and program interests
• Documents you share for counseling, admissions, or visa support (such as transcripts, passports, or financial statements)
• Communications with our team, including messages and consultation notes
• Basic technical data when you browse our website (such as browser type, device, and pages visited)

We use personal information to deliver our services and communicate with you about your study abroad journey.

• Respond to inquiries and schedule consultations
• Assess eligibility and recommend universities, courses, and pathways
• Prepare and submit applications, statements, and supporting documents with your consent
• Provide visa guidance, pre-departure support, and post-arrival assistance
• Send service updates, appointment reminders, and relevant educational information
• Improve our website, services, and customer experience
• Comply with legal obligations and prevent fraud or misuse

We process your information based on your consent, our legitimate interest in operating a study abroad consultancy, the performance of services you request, and compliance with applicable laws.

We do not sell your personal information. We may share information only when necessary to provide our services or meet legal requirements.

• Partner universities, pathway providers, and education institutions (with your consent)
• Visa authorities, embassies, or immigration bodies when required for your application
• Service providers who help us operate our business (such as email, hosting, or CRM tools)
• Regulators, courts, or law enforcement when required by law

We retain personal information only for as long as needed to provide services, meet legal and regulatory requirements, resolve disputes, and enforce our agreements. When information is no longer required, we securely delete or anonymize it.

Our website may use cookies and similar technologies to remember preferences, measure traffic, and improve performance. You can control cookies through your browser settings. Disabling cookies may affect some site features.

We implement reasonable administrative, technical, and organizational safeguards to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Depending on applicable law, you may have the right to access, correct, update, or delete your personal information, withdraw consent, or object to certain processing. To make a request, contact us using the details below.

Our services are intended for prospective students and their guardians. If you are under 18, please involve a parent or legal guardian when submitting information or using our services.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our website or services after changes means you accept the revised policy.

If you have questions about this Privacy Policy or how we handle your data, contact The EduPath Study Abroad Agency:

Email: info@theedupath.com

Phone / WhatsApp: +8801601-026251

Address: Shawon Tower, 7th Floor, Block-B, 2/C, Purana Paltan, Dhaka-1000, Bangladesh